MoviePlus X5: Error: Unable to load any export templates

JPB125 · 10th April 2011, 03:43 AM

When I try to export a file I get this message.
1. Error: Unable to load any export templates.

When I click on Ok I get another screen
" Which type of file do you want to export?"
Below it there are seven (*.) listed. If I click on next I get this message.

Runtime Error
Program: C:\P
This applicaiton has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

please

Ali · 10th April 2011, 06:33 AM

Quote:

Originally Posted by JPB125

When I try to export a file I get this message.
1. Error: Unable to load any export templates.

When I click on Ok I get another screen
" Which type of file do you want to export?"
Below it there are seven (*.) listed. If I click on next I get this message.

Runtime Error
Program: C:\P
This applicaiton has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

please

Have you contacted Serif?

MikeR · 10th April 2011, 07:46 AM

It sounds as though you need to run repair or reinstall.

Elrast · 11th April 2011, 08:46 AM

You may also wish to consider resetting your program as described in the following Knowledge Base Article:
http://support.serif.com/KB/a231/how...earchID=141608

Jon White · 11th April 2011, 09:20 AM

This problem probably happened because MSXML is not installed properly on your computer for some reason.
I have seen this problem before, and I think it was solved by downloading and installing the latest version (probably this one).

10th April 2011, 03:43 AM	#1
JPB125 New Member Join Date: Apr 2011 Posts: 1	Error: Unable to load any export templates When I try to export a file I get this message. 1. Error: Unable to load any export templates. When I click on Ok I get another screen " Which type of file do you want to export?" Below it there are seven (*.) listed. If I click on next I get this message. Runtime Error Program: C:\P This applicaiton has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. please

10th April 2011, 07:46 AM	#3
MikeR Senior Member Join Date: Feb 2009 Posts: 1,636	Re: Error: Unable to load any export templates It sounds as though you need to run repair or reinstall. __________________ Mike Medion MD8833 with Intel Q6600 + 3GB. Win 7 64 Ultimate SP1.

11th April 2011, 08:46 AM	#4
Elrast Serif Europe Limited Join Date: Feb 2009 Posts: 1,859	Re: Error: Unable to load any export templates You may also wish to consider resetting your program as described in the following Knowledge Base Article: http://support.serif.com/KB/a231/how...earchID=141608 __________________ Andreas Ttofa Serif Senior QA Testing Engineer

11th April 2011, 09:20 AM	#5
Jon White Serif Europe Limited Join Date: Sep 2009 Posts: 1,491	Re: Error: Unable to load any export templates This problem probably happened because MSXML is not installed properly on your computer for some reason. I have seen this problem before, and I think it was solved by downloading and installing the latest version (probably this one). __________________ Jon White MoviePlus Lead Developer

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
PagePlus X4: Unable to load publication	hinwickit	PagePlus	7	4th April 2011 08:02 PM
WebPlus X4: Unable to load site error	digitalark	WebPlus	29	18th March 2010 08:04 PM
MoviePlus 5: Unable to Load	azgdaddy	MoviePlus	7	28th December 2009 03:31 PM
Unable to load site... Help!	Seb	WebPlus	3	29th November 2006 10:18 PM
Cannot load export templates	Richard	MoviePlus	8	10th November 2006 09:58 AM