Unable to load site

klangston · 19th May 2010, 05:16 PM

I have been working on a website for a few days now and when I go in to open it up, I keep getting an error message that I am unable to load site and it lists a few reasons but non of my other sites are having the issue.

Has anyone else experienced this?

Jim B. · 19th May 2010, 05:18 PM

Quote:

Originally Posted by klangston

I have been working on a website for a few days now and when I go in to open it up, I keep getting an error message that I am unable to load site and it lists a few reasons but non of my other sites are having the issue.

What version of WebPlus are you using?

Do you have the most recent patch/update installed?

What do you mean by "when I go in to open it up..." Go in where? Open with what?

What are the reasons that are listed?

klangston · 19th May 2010, 05:43 PM

Thanks Jim!

I am using 12.0.3.029

I have all the updated patches installed

When I open up Webplus and go to file... then locate my project. That is when I get the error message. I also get the error when I right click the project and use the Open With Webplus X4 option.

Reasons:
1. Created by a later version (which was not the case)
2. Created by an incompatible application
3. File has been corrupt

Thanks again for the fast response Jim! Hope you can help me out!!

mjh · 19th May 2010, 07:30 PM

Quote:

Originally Posted by klangston

Thanks Jim!

I am using 12.0.3.029

I have all the updated patches installed

When I open up Webplus and go to file... then locate my project. That is when I get the error message. I also get the error when I right click the project and use the Open With Webplus X4 option.

Reasons:
1. Created by a later version (which was not the case)
2. Created by an incompatible application
3. File has been corrupt

Thanks again for the fast response Jim! Hope you can help me out!!

Put the WP CD in the drive and run a Repair and see if that helps. There is a good chance your file is corrupt. If that is the case, then use your backup wpp file... but make a copy of it before opening it.

pmcleod · 19th May 2010, 08:42 PM

Quote:

Originally Posted by mjh

Put the WP CD in the drive and run a Repair and see if that helps. There is a good chance your file is corrupt. If that is the case, then use your backup wpp file... but make a copy of it before opening it.

and don't forget to reapply the patches after the repair installation

19th May 2010, 05:16 PM	#1
klangston New Member Join Date: Feb 2009 Posts: 11	Unable to load site I have been working on a website for a few days now and when I go in to open it up, I keep getting an error message that I am unable to load site and it lists a few reasons but non of my other sites are having the issue. Has anyone else experienced this?

19th May 2010, 05:43 PM	#3
klangston New Member Join Date: Feb 2009 Posts: 11	Re: Unable to load site Thanks Jim! I am using 12.0.3.029 I have all the updated patches installed When I open up Webplus and go to file... then locate my project. That is when I get the error message. I also get the error when I right click the project and use the Open With Webplus X4 option. Reasons: 1. Created by a later version (which was not the case) 2. Created by an incompatible application 3. File has been corrupt Thanks again for the fast response Jim! Hope you can help me out!!

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