WebPlus X4: Smart object

[Billen]

Hi

when I try to make a forum or a blok with smart object this message comes

"The Serif Web Resources server has failed to respond in a timely fashion. Please ensure you are connected to the internet, then try to access the server agin."

And if I want to search for updates, this is what I get
"Unable to communicate whit the Update server. Please go to http://www.serif.com to check for updates"

What is the problem??

[Jim B.]

Originally Posted by Billen when I try to make a forum or a blok with smart object this message comes "The Serif Web Resources server has failed to respond in a timely fashion. Please ensure you are connected to the internet, then try to access the server agin." And if I want to search for updates, this is what I get "Unable to communicate whit the Update server. Please go to http://www.serif.com to check for updates" What is the problem??

The Serif server could be busy, or malfunctioning, or off-line, or isolated from the Internet, or any of several other possible problems. Try again later. Maybe an hour, maybe tomorrow.

Or your computer is not connected to the Internet, or your firewall is blocking access to the Serif servers, or your ISP is blocking access to Serif's servers, or any of a few other possible problems.

[Billen]

GRRRR
It's my firewall thats the problem, when I disable it I can connect.

Thanx

[Dond]

Hi Billen

Can you not set your firewall that it allows you to connect?

[Billen]

Hi
normaly my Norman firewall ask me about a program trying to run an app or go on the internet, but not when any of my Serif programs try do it.

but I just have to deactivate when I have to use smart objects, and when I get win7 then try to locate the problem whit my firewall.

[dogtown]

I have this same error message but turning off my firewall does nothing. Any suggestions?

[dogtown]

Originally Posted by Jim B. The Serif server could be busy, or malfunctioning, or off-line, or isolated from the Internet, or any of several other possible problems. Try again later. Maybe an hour, maybe tomorrow. Or your computer is not connected to the Internet, or your firewall is blocking access to the Serif servers, or your ISP is blocking access to Serif's servers, or any of a few other possible problems.

How do I find out if my ISP is blocking Webplus?

[mjh]

Originally Posted by dogtown How do I find out if my ISP is blocking Webplus?

Hi

Contact your ISP.