Hi, Dee.
I offer suggestions and make comments about the design of a site, and most of the time, the client agrees. But, the client is the final authority, so what they want is what they get.
The text content is the one thing that I insist that the client provide. Only the client knows their product or service, their target market or audience, their marketing strategy, their business practices, their sales and privacy policies, etc., so only the client can write effective content. (sidebar: over the years, I've had several people call me to ask about building a web site for them, then were so surprised that they had to provide the text, that I never heard from them again!)
I will not (re)write text content for a client. What they provide is what ends up in their web site, word for word, including what I consider to be misspellings or improper grammar or usage, etc.
Nor will I retype something that they send to me on paper. Instead, I'll scan the paper, then charge them for the scan and "proofreading". The idea is that since they (probably) used a computer to create the text then print it, they could have just sent the text file as an attachment to an E-mail, as I explain to them before I start building their site. Oh, well.
Jim B. :> )
I'm not confused! Not at all. I think.