I use one computer to scan 35mm negatives and it has worked great. But the system crashed and I have had to recover it.
Once all programs were reloaded, I no longer can use the Canon Scanner. It appears under the Screen Settings which come under the System in the Control Panel, I cannot get 256 colors whcih the scanning device requires. I can only get 16 or two colors. I thought I loaded all the required drivers for the panel screen and the scanning device.
I reloaded Windows 98 several times, concerned I may mave missed a step along the way, but the program loading is foolproof.I changed the card for the monitor, yet the problem persists.
The screen is the Compaq FP745A and the computer is a Compaq Pentium III.
Is there any advice you can offer to resolve my problem?
The display settings available in the Display Properties dialog (Control Panel>Display) are the ones you need to be looking at and they are provided mainly by the graphics card's driver. The actual monitor/panel used often has drivers which work in conjunction with the graphics card driver to get good colour reproduction, but it is the display settings provided by the graphics card that you will need to adjust in order to change your colour depth. As it stands, with a limited number of choices for screen colour depth available, I would suggest that you need to install a more up to date driver for your graphics card.
Right Click on an empty spot of your main desktop view. Select Properties and then select the Settings tab. Check you video sttings to be what you desire. The more colors the pretier but, the slower you get on screen changes. If you have a fast machine you won't notice the difference.