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Old 15th August 2013, 12:14 AM   #1
Rudyfan
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Default X6 installation problems

Hi

I bought this software and have attempted to install it without success. When the installer instructs a reboot, my computer does not reboot and the pc has to use windows recovery to startup. It has to use recover repeatedly and x6 is not installed. I am running windows 7.

Has anyone else had this issue? I'm really miffed that at the moment i have a piece of software that is useless and notninstallable.

Any suggestions or advice? Thanks in advance.
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Old 15th August 2013, 06:56 AM   #2
grovesie
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Default Re: X6 installation problems

Quote:
Originally Posted by Rudyfan View Post
Hi

I bought this software and have attempted to install it without success. When the installer instructs a reboot, my computer does not reboot and the pc has to use windows recovery to startup. It has to use recover repeatedly and x6 is not installed. I am running windows 7.

Has anyone else had this issue? I'm really miffed that at the moment i have a piece of software that is useless and notninstallable.

Any suggestions or advice? Thanks in advance.
I'd be inclined to submit a ticket to technical support here http://support.serif.com/Main/Default.aspx

Steve
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Old 15th August 2013, 07:13 PM   #3
Rudyfan
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Default Re: X6 installation problems

Thanks so much, I did last night and got a reply. Will try the fix, thanks for your help.
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