WebPlus X2: Duplicated page, one ending html/ and one just html

[aerialsandtv.com]

Sorry if this has been discussed before on a different thread but I put "duplicated page" into the search box and it didn`t seem to bring up the answer.

I`ve just noticed I seem to have a duplicated page, specifically these 2 :
http://aerialsandtv.com/ampsandsplitters.html
http://aerialsandtv.com/ampsandsplitters.html/

Furthermore the second of the two pages looks weird with no pictures showing just the title of the image where it should be.

Has anyone any ideas (please ! ) ?

[AlfredP]

Originally Posted by aerialsandtv.com Sorry if this has been discussed before on a different thread but I put "duplicated page" into the search box and it didn`t seem to bring up the answer. I`ve just noticed I seem to have a duplicated page, specifically these 2 : http://aerialsandtv.com/ampsandsplitters.html http://aerialsandtv.com/ampsandsplitters.html/ Furthermore the second of the two pages looks weird with no pictures showing just the title of the image where it should be. Has anyone any ideas (please ! ) ?

Your second link doesn't go to a page, it goes to a folder (hence the trailing slash on the URL). When I click the link, it tries to download a file named 'default' without a filename extension.

Alfred

[aerialsandtv.com]

Originally Posted by AlfredP Your second link doesn't go to a page, it goes to a folder (hence the trailing slash on the URL). When I click the link, it tries to download a file named 'default' without a filename extension. Alfred

Thanks for that Alfred.
Do you know how can I delete it ?
I`ve only found it exists by checking my web stats. The hits on that page (the real one) went down for some reason, and then when I did my end of month stats I found (further down the list) the second page, which, unfortunately appears to be getting about a 150 hits a day. The "correct page" is only getting 200 so a high proportion of the readers are getting the wrong page, hence it`s a matter of some urgency to get rid of it !

[aerialsandtv.com]

I`ve found out something new, the rogue page is actually listed on Google, if you put "splitters and amps" into Google that page (i.e. the one with the / at the end) comes up as the first result.....

[RichardS]

Originally Posted by aerialsandtv.com I`ve found out something new, the rogue page is actually listed on Google, if you put "splitters and amps" into Google that page (i.e. the one with the / at the end) comes up as the first result.....

I would guess that it is a typo somewhere.

It's also possible that someone (or some robot) has mistyped the URL of one of your pages.

In your Google & Bing & Yahoo webmaster accounts, it should be possible to remove the faulty URL from their search indexes.

[alspar]

Originally Posted by AlfredP Your second link doesn't go to a page, it goes to a folder (hence the trailing slash on the URL). When I click the link, it tries to download a file named 'default' without a filename extension. Alfred

That folder: http://aerialsandtv.com/ampsandsplitters.html/
still exists.

It opens up a default page which has non-working links to pages WITHIN that folder.
I would think the website has previously been uploaded to the wrong folder.
Try 'Maintain Website' to delete the folder - or do it via your Hosts Cpanel.

[aerialsandtv.com]

Originally Posted by RichardS I would guess that it is a typo somewhere. It's also possible that someone (or some robot) has mistyped the URL of one of your pages. In your Google & Bing & Yahoo webmaster accounts, it should be possible to remove the faulty URL from their search indexes.

Originally Posted by alspar That folder: http://aerialsandtv.com/ampsandsplitters.html/ still exists. It opens up a default page which has non-working links to pages WITHIN that folder. I would think the website has previously been uploaded to the wrong folder. Try 'Maintain Website' to delete the folder - or do it via your Hosts Cpanel.

Thanks for that Alfred and Richard.
I`ve looked on maintain website and can`t find that folder, there`s only one "Splitters & Amps" and it seems the right one.
I took Richards advice and checked the MSN/Bing cache and it`s OK there , so does that indicate it`s a problem with Google`s search cache ? More to the point will it self rectify (I`ve just done a full upload of the site) on Google`s next trawl, or not......

[Tom.]

Originally Posted by aerialsandtv.com More to the point will it self rectify (I`ve just done a full upload of the site) on Google`s next trawl, or not......

Probably, but you can speed it up via your Google webmaster account and remove the URL.

[alspar]

Originally Posted by aerialsandtv.com Thanks for that Alfred and Richard. I`ve looked on maintain website and can`t find that folder, there`s only one "Splitters & Amps" and it seems the right one. I took Richards advice and checked the MSN/Bing cache and it`s OK there , so does that indicate it`s a problem with Google`s search cache ? More to the point will it self rectify (I`ve just done a full upload of the site) on Google`s next trawl, or not......

Originally Posted by alspar That folder: http://aerialsandtv.com/ampsandsplitters.html/ still exists. It opens up a default page which has non-working links to pages WITHIN that folder. I would think the website has previously been uploaded to the wrong folder. Try 'Maintain Website' to delete the folder - or do it via your Hosts Cpanel.

That folder is still on your host...

[aerialsandtv.com]

Originally Posted by alspar That folder is still on your host...

I`m not sure what to do here. I`ve gone to "maintain website" and checked HTDOCS and the "Amps & Splitters" HTML document on there is the one without the forward slash at the end. Also the page cached on Bing/MSN is the correct page. Finally the correct page can be accessed from any other page on the website. It`s only the Google cached search result that is the wrong page with the slash.
If I open any of the HTML documents in HTDOCS they all come out like the "faulty" Google cached page (with no images or working links), I assume that`s normal for some reason because you`re only opening the HTML files ?
I`ve signed up to Google Webmaster and asked it to retrawl my site, but Google usually retrawls my site pretty often anyway (particularly the popular pages like Amps & Splitters"), it will definitely have trawled that page a few times since the 20th of June when this problem started. I`ve just done a full site upload but I don`t actually think the hosted version of that page was faulty anyway because I haven`t changed it and it seems to be correct now, and anyway why would the Bing version be OK ?

Anyway, should I ask Google to remove the page with the trailing slash (via Optimisation > Remove URL) ? If I do that will it definitely replace it with the correct version without the trailing slash ?

[mjh]

Originally Posted by aerialsandtv.com I`m not sure what to do here. I`ve gone to "maintain website" and checked HTDOCS and the "Amps & Splitters" HTML document on there is the one without the forward slash at the end. Also the page cached on Bing/MSN is the correct page. Finally the correct page can be accessed from any other page on the website. It`s only the Google cached search result that is the wrong page with the slash. If I open any of the HTML documents in HTDOCS they all come out like the "faulty" Google cached page (with no images or working links), I assume that`s normal for some reason because you`re only opening the HTML files ? I`ve signed up to Google Webmaster and asked it to retrawl my site, but Google usually retrawls my site pretty often anyway (particularly the popular pages like Amps & Splitters"), it will definitely have trawled that page a few times since the 20th of June when this problem started. I`ve just done a full site upload but I don`t actually think the hosted version of that page was faulty anyway because I haven`t changed it and it seems to be correct now, and anyway why would the Bing version be OK ? Anyway, should I ask Google to remove the page with the trailing slash (via Optimisation > Remove URL) ? If I do that will it definitely replace it with the correct version without the trailing slash ?

As Alfred pointed out to you earlier in this thread...


the 'file' with the slash at the end is actually a FOLDER and not a file at all.

I would go look for that folder, open it to check it's content and then delete it if appropriate.

This is the full url to a file
http://aerialsandtv.com/ampsandsplitters.html


This is the full url to a folder
http://aerialsandtv.com/ampsandsplitters.html/

[alspar]

Originally Posted by aerialsandtv.com ..... Anyway, should I ask Google to remove the page with the trailing slash (via Optimisation > Remove URL) ? If I do that will it definitely replace it with the correct version without the trailing slash ?

The entry on Google is a symptom of the problem, not the problem itself.

As Alfred and I pointed out, and MJH has just restated:

That folder: http://aerialsandtv.com/ampsandsplitters.html/
still exists on your host.

We are going directly to it - not via Google.

[aerialsandtv.com]

Originally Posted by alspar The entry on Google is a symptom of the problem, not the problem itself. As Alfred and I pointed out, and MJH has just restated: That folder: http://aerialsandtv.com/ampsandsplitters.html/ still exists on your host. We are going directly to it - not via Google.

You`ll have to excuse me if this is wrong because I`m no IT expert, but I can`t find the spurious folder on my server. Someone told me it couldn`t be a folder because it`s got a forward slash in the name and folders can`t have them in the name. I don`t know myself but when I tried (as a test) to rename a folder on my PC with a slash in it it wouldn`t let me.
And why has Bing cached it correctly if the problem is with at the host ? Unless Bing hasn`t trawled for over two weeks ?

[mjh]

Originally Posted by aerialsandtv.com You`ll have to excuse me if this is wrong because I`m no IT expert, but I can`t find the spurious folder on my server. Someone told me it couldn`t be a folder because it`s got a forward slash in the name and folders can`t have them in the name. I don`t know myself but when I tried (as a test) to rename a folder on my PC with a slash in it it wouldn`t let me. And why has Bing cached it correctly if the problem is with at the host ? Unless Bing hasn`t trawled for over two weeks ?

OK..... this is incorrect information. And, the forward slash gets automatically created.

Go to File > Publish Site > Maintain Site.

In the upper part of the right hand pane, do you see a folder named amps and amplifiers or whatever it is? This is your target folder at issue in this thread.

[alspar]

It is worth noting that the forward slash (/) is not part of the folder name - it is added automatically to indicate a folder and separate it from the following file name.

[aerialsandtv.com]

Originally Posted by alspar It is worth noting that the forward slash (/) is not part of the folder name - it is added automatically to indicate a folder and separate it from the following file name.

I think he meant the earlier slashes in the name, but as I said, I``m not an expert on this kind of stuff !

[aerialsandtv.com]

Originally Posted by mjh OK..... this is incorrect information. And, the forward slash gets automatically created. Go to File > Publish Site > Maintain Site. In the upper part of the right hand pane, do you see a folder named amps and amplifiers or whatever it is? This is your target folder at issue in this thread.

Thanks for your info.
I`ve been into "Maintain Website"
It comes up :

Top line = FTP.aerialsandtv.com
2nd line = + HTDOCS
3rd line = + htdocs (why is this in twice, in upper and lower case ? ! ? )
4th line = + logfiles
5th line = + private

I`ve checked through the first file and it`s the only one with HTML in it, and the relevant HTML file in it has the correct name (i.e. no slash).

Lost in space......

[mjh]

Originally Posted by aerialsandtv.com Thanks for your info. I`ve been into "Maintain Website" It comes up : Top line = FTP.aerialsandtv.com 2nd line = + HTDOCS 3rd line = + htdocs (why is this in twice, in upper and lower case ? ! ? ) 4th line = + logfiles 5th line = + private I`ve checked through the first file and it`s the only one with HTML in it, and the relevant HTML file in it has the correct name (i.e. no slash). Lost in space......

Dearest Lost in space

Go into your root directory which appears to be HTDOCS. To determine you are in the right place, look for a file named index.html.

Once you know you are in the right place, then look for that folder.

[aerialsandtv.com]

Originally Posted by mjh Dearest Lost in space Go into your root directory which appears to be HTDOCS. To determine you are in the right place, look for a file named index.html. Once you know you are in the right place, then look for that folder.

Thanks for that MJH. I have done what you suggested, but the only ampsandsplitters/html file in there has no slash at the end.
This problem is getting a little more serious because yesterday the "incorrect" page had 224 hits whereas the "correct" page only had 118......

[mjh]

Originally Posted by aerialsandtv.com Thanks for that MJH. I have done what you suggested, but the only ampsandsplitters/html file in there has no slash at the end. This problem is getting a little more serious because yesterday the "incorrect" page had 224 hits whereas the "correct" page only had 118......

Because you are NOT looking for a file ending in .html (other than index.html to assure you are in the correct directory, HTDOCS) you are looking for a FOLDER with that name.

Please do this:

GO to File > Publish Site > Maintin Site > HTDOCS folder

Take a screenshot of that folder and attach it here.