WebPlus X5: Smart Objects do not show up after upload

[Blog]

I uploaded my website to an external hosting, but it does not show the blog and the other Smart Objects that use Serif Web Resources.
1/ why and what shall I do?
2/ waht is the extension of a Serif blog object and a Serif poll object?
Thank you

[mjh]

Originally Posted by Blog I uploaded my website to an external hosting, but it does not show the blog and the other Smart Objects that use Serif Web Resources. 1/ why and what shall I do? 2/ waht is the extension of a Serif blog object and a Serif poll object? Thank you

Hi and welcome to the Serif forums.

Which version of WebPlus are you using and what is the site's url?

The smart objects are hosted on Serif's servers and show up on your pages automagically. There is no reported problem here http://status.serif.com/

This thread will be moved to the WebPlus forum.

[Blog]

I am using WebPlus X5
site is dualgaap.com
What is the extension of smart object files? Should they be read only or writable? Shall I place them in a differnt folder?
Thank you

[Tom.]

Originally Posted by Blog site is dualgaap.com

I see a blog and mailing list signup on your website. The smart objects are hosted by SWR (Serif Web Resources) and then fed into your website via an iFrame.

[AlfredP]

Originally Posted by Blog I am using WebPlus X5

I have added that information to the thread title.

Originally Posted by Blog site is dualgaap.com

I see a suggestions form and a booking form on that page, and a sign-up box for a newsletter mailing list. What else should I be seeing?

Originally Posted by Blog What is the extension of smart object files? Should they be read only or writable? Shall I place them in a differnt folder?

Smart Objects are entirely handled on the SWR server, so there is no need for you to concern yourself with folders, file extensions or permissions.

Alfred

[Blog]

Thing is that none of the Serif Smart Objects show up: there are three polls and one blog. The reason why I asked for the extension of the files is to see if there is any reading/writing status to change from the file manager of the server hosting the website.

[Tom.]

Originally Posted by Blog Thing is that none of the Serif Smart Objects show up: there are three polls and one blog. The reason why I asked for the extension of the files is to see if there is any reading/writing status to change from the file manager of the server hosting the website.

As mentioned, these are fed to your website via an iFrame, the hosting is SWR. Which page(s) are the three polls to appear on?

[Blog]

The blog and 2 polls are on the last page, one poll is on the second page, all pages have a mailing list object (in master page)

[Tom.]

Originally Posted by Blog The blog and 2 polls are on the last page, one poll is on the second page, all pages have a mailing list object (in master page)

The smart objects appear for me in all browsers. A section of your Blog page is attached via a screenshot.