PhotoPlus X4: Some photos open with Irfanview but not P+

[Hatgone]

This is puzzling me!

Some of my photos will open with Irfanview but not with PhotoPlus.

Can anyone suggest why this is happening, and more importantly how to rectify matter?

Please!

[Ali]

Originally Posted by Hatgone This is puzzling me! Some of my photos will open with Irfanview but not with PhotoPlus. Can anyone suggest why this is happening, and more importantly how to rectify matter? Please!

Where would you like us to start? Without evidence, it would be just a wild guess!

Can you perhaps attach here an image displaying this symptom (i.e. not opening in PhP, but doing so in IrfanView)?

[Hatgone]

A question before attaching image.

The file would be well over the size limit. If I resize to be within limit won't that make it useless for analysis, and likewise if I upload original to a hosting site?

[Bhikkhu Pesala]

Click on the information icon in IrfanView and tell us the width and height of the image in pixels, and how much memory it uses in RAM. If its over 64 Megapixels then it won't load in PhotoPlus IIRC.

[Hatgone]

See attachment

[Ali]

Originally Posted by Hatgone See attachment

OK - can you upload to YouSendIt or DropBox or something and post a link here so that we can try it for you? Doesn't look too big to me.

[Bhikkhu Pesala]

Originally Posted by Hatgone See attachment

I see no reason why that image shouldn't open in PhotoPlus.

[Hatgone]

https://docs.google.com/open?id=0B16...EdwMDVHYzhIOUE is I hope apprpropiate!

Sorry for late reply due to line OOO since 8 July Have since found that opening with Iview and then resaving with same file name and location does the trick. Ftle sizes vary at random from the originals, some larger some smaller!

Thanks all! .

[MikeW]

And neither PhotoLine nor PhotoShop liked it either. PhotoShop did open it eventually, though. It appears to have a couple images blended together (look at the bottom).

In any case, a new version is here:

http://www.wenzloffandsons.com/temp/file3336_opened.jpg

Right-click and save it.

Mike

[Hatgone]

TBH I have quite a bit of editing to do of the recovered files, so was not fussed about sending a pristine example. Thanks for looking at it.

[AlfredP]

Originally Posted by Hatgone https://docs.google.com/open?id=0B16...EdwMDVHYzhIOUE is I hope apprpropiate! Sorry for late reply due to line OOO since 8 July Have since found that opening with Iview and then resaving with same file name and location does the trick. Ftle sizes vary at random from the originals, some larger some smaller! Thanks all! .

I can confirm that your file doesn't open for me in PhotoPlus X5 but opens fine in IrfanView 4.33. It also opens without complaint in PhotoPlus 10.1.0.21.

Alfred

[AlfredP]

Originally Posted by AlfredP I can confirm that your file doesn't open for me in PhotoPlus X5

This line in the Exif info looks corrupted:

CameraID - OLYMPUS DIGITAL CAMERAÿÿÿÿÿÿÿÿÿ

I wonder whether that's what trips up the applications which have problems with it.

Alfred

[MikeW]

The file is corrupted as per your view of the Exif data, Alfred. However, I think there is more corruption than that. It appears that perhaps this (and others) were from a recovered hard drive crash if I am understanding post #10 correctly.

PhotoShop, after the dialog I posted, is repairing the file in order to open it. It is likely the other applications mentioned that do open it are "looser" in error checking the file(s).

Take care, Mike

[RichardS]

Originally Posted by Hatgone TBH I have quite a bit of editing to do of the recovered files, so was not fussed about sending a pristine example. Thanks for looking at it.

Originally Posted by AlfredP This line in the Exif info looks corrupted: CameraID - OLYMPUS DIGITAL CAMERAÿÿÿÿÿÿÿÿÿ I wonder whether that's what trips up the applications which have problems with it. Alfred

PhotoPlus often garbles EXIF data from Olympus cameras, so that may not be significant.

Originally Posted by MikeW The file is corrupted as per your view of the Exif data, Alfred. However, I think there is more corruption than that. It appears that perhaps this (and others) were from a recovered hard drive crash if I am understanding post #10 correctly. PhotoShop, after the dialog I posted, is repairing the file in order to open it. It is likely the other applications mentioned that do open it are "looser" in error checking the file(s). Take care, Mike

I've attached part of a report from JPEGSnoop (version 1.6 has just been released... free).

The JPG file has been corrupted. I've often seem files where the thumbnail was OK, but the full file was corrupted. So you don't discover the problem until you come to use the image.

You'll see the thin grey / green band at the bottom of the image where it has been corrupted.

This file can be salvaged easily by using Irfanview's "lossless rotation" feature... set to zero rotation.

But this feature overwrites the original file immediately without going through a "save" dialogue, so always work on a copy of your image file.