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Old 15th May 2011, 09:16 PM   #21
tubz
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Default Re: Webplus.net Hosting Upload Update

Hi all,

I'm having some problems uploading my website

The URL www.adshak.co.uk

The web hosting is provided by Fasthosts. I created a directory ftp.adshak.co.uk/htdocs

When I click on publish to web it seems to upload ok but when I click to view the page the old design remains :s

I have cleared my cache several times and have tried different internet providers.

Any help would greatly be appreciated.

Many Thanks

Tubz
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Old 15th May 2011, 09:33 PM   #22
Jim B.
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Default Re: Webplus.net Hosting Upload Update

Quote:
Originally Posted by tubz View Post
Hi all,
Hey.

Quote:
Originally Posted by tubz View Post
The web hosting is provided by Fasthosts.
This thread is about WebPlus.net hosting.

Please start a new thread for a different problem.

Quote:
Originally Posted by tubz View Post
I created a directory ftp.adshak.co.uk/htdocs
You cannot arbitrarily create a directory/folder. Instead, you must use the folder name as specified by your web host, including the exact spelling, letter case, and punctuation.

I'm guessing that because you used htdocs, then that is what FastHosts requires, so all you need to do is put htdocs, and only htdocs, in the FOLDER field in the WebPlus FTP account details.

Quote:
Originally Posted by tubz View Post
When I click on publish to web it seems to upload ok but when I click to view the page the old design remains :s
This suggests that you uploaded to the wrong folder on your web host.

Quote:
Originally Posted by tubz View Post
I have cleared my cache several times and have tried different internet providers.
None of this will help, if your web site is not uploaded to the correct folder on the host.

Quote:
Originally Posted by tubz View Post
Any help would greatly be appreciated.
You got it.
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Old 15th May 2011, 09:35 PM   #23
Tom.
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Default Re: Webplus.net Hosting Upload Update

Tubz

You'd have been better to start a new thread as this one is about Serif webplus.net hosting. Anyway, it looks to me as if your FTP address could be :-

ftp.adshak.co.uk

and

htdocs should go in the Folder field of your account settings.
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