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Old 14th April 2013, 04:02 AM   #1
Tooshka
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Default .spp no thumbnail in Win8 X64

I'm getting no thumbnails at all in explorer or in the open file screen in X6, anybody got any ideas
I ran that below which said it was succesful but still no change

regsvr32 "C:\Program Files\Serif\PhotoPlus\X6\Program\ThumbnailProvider .dll"
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Old 14th April 2013, 07:58 AM   #2
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Default Re: .spp no thumbnail in Win8 X64

Open a file explorer window and click on "View" at the top. This will open a dialog at the top of the window. Towards the right of that window, click on options. Another dialog will open. Check in the list under the View tab to make sure "Always show icons, never thumbnails" is not selected. See image.
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Old 14th April 2013, 08:02 AM   #3
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Default Re: .spp no thumbnail in Win8 X64

Its nothing to do with that, thumbnails work for everything except .spp
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Old 14th April 2013, 08:11 AM   #4
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Default Re: .spp no thumbnail in Win8 X64

Quote:
Originally Posted by Tooshka View Post
Its nothing to do with that, thumbnails work for everything except .spp
I get only icons when I am viewing as small icons. Medium size and up, I get thumbnails.
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Old 14th April 2013, 04:24 PM   #5
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Default Re: .spp no thumbnail in Win8 X64

No thumbnails here at any size
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Old 14th April 2013, 04:29 PM   #6
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Default Re: .spp no thumbnail in Win8 X64

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Old 14th April 2013, 11:22 PM   #7
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Default Re: .spp no thumbnail in Win8 X64

This is what I see for anything above Small Icon for Spp files. Does the file open OK? Maybe there's something about the file that windows can't translate into a thumbnail. As I understand, Serif programs use Windows to display thumbnails. I don't know what to tell you you otherwise...
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Old 14th April 2013, 11:31 PM   #8
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Default Re: .spp no thumbnail in Win8 X64

Quote:
Originally Posted by gerrycud View Post
As I understand, Serif programs use Windows to display thumbnails.
As I understand it, Serif programs use Serif's own thumbnail provider DLL to tell Windows to display thumbnails (using the preview images embedded in the data files).

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Old 14th April 2013, 11:31 PM   #9
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Default Re: .spp no thumbnail in Win8 X64

No its a very basic file, its OK if staff don't reply here I will email support
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Old 15th April 2013, 12:43 AM   #10
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Default Re: .spp no thumbnail in Win8 X64

Thanks for the help but it seems to have started to work now strangely enough ??
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Old 15th April 2013, 05:18 PM   #11
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Default Re: .spp no thumbnail in Win8 X64

Just in case anybody else has the same issue, you need to save your file, then reopen it via double clicking it and then save it again, then the thumbnail will start to work
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