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Old 24th August 2003, 07:23 AM   #1
Martin Taylor
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Lightbulb Some sample sound effects are broken

Hi

If anyone else has installed the MP Resource CD, could you check this for me? 7 of them do not work in MP, although they load and play fine in Win Media Player. In MP's "media" thumbnails, they show as a filmstrip with a tear through it, which I assume means broken.

They are:
Bangs and Pops / Flicklighter, Pop, Pop3 and Pop4
Computer / Buttonclick and Clickfast
Sport / Basketballbounce

Tell you what's weird as well - I thought I could check them by using MP's resource browser to open up the directory on the resource CD itself. But the files in the folders won't show in the thumbnail list at all ... what's that all about, then?

Martin
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Old 26th August 2003, 07:08 PM   #2
Martin Taylor
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Lightbulb Re:Some sample sound effects are broken

What? Has no-one else got the resource CD?

Martin
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Old 28th August 2003, 05:08 PM   #3
Martin Taylor
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Lightbulb Re:Some sample sound effects are broken

Hmm ... stony silence from the forum, so I've sent a support request to Tech Support.

Martin
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Old 3rd September 2003, 09:26 AM   #4
Martin Taylor
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Lightbulb Re:Some sample sound effects are broken

Yawn ... no response from Tech Support yet.

Martin
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Old 3rd September 2003, 12:37 PM   #5
Julian Glass
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Lightbulb Re:Some sample sound effects are broken

Sad to say I've long given up emailing tech support because they never response. Much like my own company's help desk emails never get repsonded to. Perhaps it is a question of who 'owns' the mailbox and how it is managed and the priority compared with calls. No easy but we do get our fair share of help on this forum
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Old 3rd September 2003, 04:27 PM   #6
Martin Taylor
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Lightbulb Re:Some sample sound effects are broken

Hi Julian,

You're right, the forum has been and continues to be an exceptional resource. Puzzlingly not so on this query, though. Maybe I'm the only dolt that bought the resource CD!

Martin

PS You'd better not tell us who it is that you work for
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Old 4th September 2003, 10:11 PM   #7
Arthur Sanders
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Lightbulb Re:Some sample sound effects are broken

I did buy the resource disc but I have not had the chance to try the program yet. I was lucky to find the time to load the software and apply the patch.



Arthur
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Old 8th September 2003, 09:14 AM   #8
Martin Taylor
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Lightbulb Re:Some sample sound effects are broken

Y-a-a-a-w-w-w-n.

Derek - are you able to help at all with this?

Martin
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Old 20th September 2003, 06:35 PM   #9
Martin Taylor
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Lightbulb Re:Some sample sound effects are broken

OK - I give in - no one from Serif is interested enough in this problem to reply to my emails to Tech Support or to drop in and comment on this forum. Sad but true

Martin
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Old 21st September 2003, 08:48 PM   #10
p spooner
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Lightbulb Re:Some sample sound effects are broken

Martin,
Just seen your post (I look every day can't understand how I missed it)
I have the resource CD and yep just the same. the broken ones
work directly from the CD in media player.
Support hasn't got back to me either on another MP problem
Pete S
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Old 22nd September 2003, 04:16 AM   #11
Martin Taylor
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Lightbulb Re:Some sample sound effects are broken

Thanks for the confirmation, Pete
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