Broken sound effects

24th August 2003, 07:23 AM

Hi

If anyone else has installed the MP Resource CD, could you check this for me? 7 of them do not work in MP, although they load and play fine in Win Media Player. In MP's "media" thumbnails, they show as a filmstrip with a tear through it, which I assume means broken.

They are:
Bangs and Pops / Flicklighter, Pop, Pop3 and Pop4
Computer / Buttonclick and Clickfast
Sport / Basketballbounce

Tell you what's weird as well - I thought I could check them by using MP's resource browser to open up the directory on the resource CD itself. But the files in the folders won't show in the thumbnail list at all ... what's that all about, then?

Martin

26th August 2003, 07:08 PM

What? Has no-one else got the resource CD?

Martin

28th August 2003, 05:08 PM

Hmm ... stony silence from the forum, so I've sent a support request to Tech Support.

Martin

3rd September 2003, 09:26 AM

Yawn ... no response from Tech Support yet.

Martin

3rd September 2003, 12:37 PM

Sad to say I've long given up emailing tech support because they never response. Much like my own company's help desk emails never get repsonded to. Perhaps it is a question of who 'owns' the mailbox and how it is managed and the priority compared with calls. No easy but we do get our fair share of help on this forum

3rd September 2003, 04:27 PM

Hi Julian,

You're right, the forum has been and continues to be an exceptional resource. Puzzlingly not so on this query, though. Maybe I'm the only dolt that bought the resource CD!

Martin

PS You'd better not tell us who it is that you work for

4th September 2003, 10:11 PM

I did buy the resource disc but I have not had the chance to try the program yet. I was lucky to find the time to load the software and apply the patch.

Arthur

8th September 2003, 09:14 AM

Y-a-a-a-w-w-w-n.

Derek - are you able to help at all with this?

Martin

20th September 2003, 06:35 PM

OK - I give in - no one from Serif is interested enough in this problem to reply to my emails to Tech Support or to drop in and comment on this forum. Sad but true

Martin

21st September 2003, 08:48 PM

Martin,
Just seen your post (I look every day can't understand how I missed it)
I have the resource CD and yep just the same. the broken ones
work directly from the CD in media player.
Support hasn't got back to me either on another MP problem
Pete S

22nd September 2003, 04:16 AM

Thanks for the confirmation, Pete

24th August 2003, 07:23 AM	#1
Martin Taylor Message imported from old Serif Forum Posts: n/a	Some sample sound effects are broken Hi If anyone else has installed the MP Resource CD, could you check this for me? 7 of them do not work in MP, although they load and play fine in Win Media Player. In MP's "media" thumbnails, they show as a filmstrip with a tear through it, which I assume means broken. They are: Bangs and Pops / Flicklighter, Pop, Pop3 and Pop4 Computer / Buttonclick and Clickfast Sport / Basketballbounce Tell you what's weird as well - I thought I could check them by using MP's resource browser to open up the directory on the resource CD itself. But the files in the folders won't show in the thumbnail list at all ... what's that all about, then? Martin

26th August 2003, 07:08 PM	#2
Martin Taylor Message imported from old Serif Forum Posts: n/a	Re:Some sample sound effects are broken What? Has no-one else got the resource CD? Martin

28th August 2003, 05:08 PM	#3
Martin Taylor Message imported from old Serif Forum Posts: n/a	Re:Some sample sound effects are broken Hmm ... stony silence from the forum, so I've sent a support request to Tech Support. Martin

3rd September 2003, 09:26 AM	#4
Martin Taylor Message imported from old Serif Forum Posts: n/a	Re:Some sample sound effects are broken Yawn ... no response from Tech Support yet. Martin

3rd September 2003, 12:37 PM	#5
Julian Glass Message imported from old Serif Forum Posts: n/a	Re:Some sample sound effects are broken Sad to say I've long given up emailing tech support because they never response. Much like my own company's help desk emails never get repsonded to. Perhaps it is a question of who 'owns' the mailbox and how it is managed and the priority compared with calls. No easy but we do get our fair share of help on this forum

3rd September 2003, 04:27 PM	#6
Martin Taylor Message imported from old Serif Forum Posts: n/a	Re:Some sample sound effects are broken Hi Julian, You're right, the forum has been and continues to be an exceptional resource. Puzzlingly not so on this query, though. Maybe I'm the only dolt that bought the resource CD! Martin PS You'd better not tell us who it is that you work for

4th September 2003, 10:11 PM	#7
Arthur Sanders Message imported from old Serif Forum Posts: n/a	Re:Some sample sound effects are broken I did buy the resource disc but I have not had the chance to try the program yet. I was lucky to find the time to load the software and apply the patch. Arthur

8th September 2003, 09:14 AM	#8
Martin Taylor Message imported from old Serif Forum Posts: n/a	Re:Some sample sound effects are broken Y-a-a-a-w-w-w-n. Derek - are you able to help at all with this? Martin

20th September 2003, 06:35 PM	#9
Martin Taylor Message imported from old Serif Forum Posts: n/a	Re:Some sample sound effects are broken OK - I give in - no one from Serif is interested enough in this problem to reply to my emails to Tech Support or to drop in and comment on this forum. Sad but true Martin

21st September 2003, 08:48 PM	#10
p spooner Message imported from old Serif Forum Posts: n/a	Re:Some sample sound effects are broken Martin, Just seen your post (I look every day can't understand how I missed it) I have the resource CD and yep just the same. the broken ones work directly from the CD in media player. Support hasn't got back to me either on another MP problem Pete S

22nd September 2003, 04:16 AM	#11
Martin Taylor Message imported from old Serif Forum Posts: n/a	Re:Some sample sound effects are broken Thanks for the confirmation, Pete

Thread Tools
Show Printable Version Email this Page
Display Modes
Switch to Linear Mode Hybrid Mode Switch to Threaded Mode